Privacy Policy Statement

This is the web site of Ryders Ranch.

Our postal address is
1154 Condor Cres
Coquitlam, BC, V3E 2B3 Canada

We can be reached via e-mail at julie@rydersranch.ca
or you can reach us by telephone at 604-805-1284

This Policy is effective on March 27, 2003

In Accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) Ryder's ranch is committed to protecting your privacy. You are always free to browse our website without identifying yourself. Should you place an order over the website, become a member of our affiliate program or forum, or request information to be sent to you, we do ask you for some personal information. This privacy statement discloses the information gathering and privacy practices for our website.

What information does Ryder's Ranch collect?
Julie Ryder is responsible for personal information under its control. For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect the e-mail addresses of those who post messages to our forum, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).

What does Ryder's Ranch do with your personal information?

To process and fulfill your orders.
To improve the content & services of our Web site.
to send out information you requested us to send you
We also may use the information you provide to us to generate statistics and aggregate reports for internal use.

These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.

The information you provide to us on the website is used only by Ryder's Ranch. We will never sell or rent information about our customers.

Ryder's Ranch may disclose personal information if legally required to do so or if necessary to comply with legal process served on Ryder's Ranch, protect Ryder's Ranch rights or property, or take emergency action to protect the personal safety of users of the Ryder's Ranch website or the public.

If you wish to opt out of receiving informational e-mails from Ryder' Ranch, you can send us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

How do we protect your information?
When information you provide arrives on our server, it is protected behind a firewall that allows only authorized users to access it. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

When you click the Checkout button on the cart page, you will be taken to an SSL-secure form (secure socket layer) to enter credit card information and customer contact information. This information includes name, e-mail, phone number, billing address, and shipping address. This data is saved in an encrypted database. You will then receive an e-mail copy of the order details. However, the e-mail order details do not include the credit card information.

Do we use cookies?
We use "cookies" to customize the information that we present to you. A "cookie" is a small text file that does not personally identify users, although it does identify a user's computer. "Cookies" do not pose a threat to your computer and they do not contain viruses. Most web browsers automatically accept cookies, but you can change this feature in your browser. If you disable cookies, you will still be able to use and navigate our website but you will not be able to add items to the shopping cart.

What about sites linked from the Ryder's Ranch website?
You should be aware that when you are at Ryder's Ranchs website, you could be directed to other sites that are beyond our control. There are many links to other sites from Ryder's Ranch pages that take you outside our site. Ryder's Ranch is not responsible for the privacy practices or the content of such sites. Always be aware of where you are at all times!

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of: www.google.ca www.clubmom.com www.universalclass.com www.amazon.ca

How can you access your personal information we maintain and make any corrections?
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them. Consumers can access this information by sending us e-mail us at the above address, calling us at the above telephone number, writing to us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

How can you stay current with any changes in our privacy policy?
Policies and rules relating to the Internet are evolving quickly. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

How can you contact us with questions or comments?
We welcome your questions and comments about privacy. Please send an e-mail to julie@rydersranch.ca.