We have commited to stand for the business values we have set as our guideposts:
"If you are not completely satisfied with your purchase, return the item for exchange or refund according to the terms specified for each product."
We take great care to ensure your order is processed and fulfilled correctly, as you do when you place your order. However, should an error happen, let us know and we will make every attempt to ensure your satisfaction.
Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, follow the instructions on the packing slip, and most importantly, please indicate the reason for the return. You may want to insure your return; we cannot be responsible for lost or misdirected returns. If you paid using PayPal, a credit will be issued and will appear in your PayPal account, if you paid by credit card, the refund will appear on your credit card statement, otherwise we will send a refund by money order. Your packing slip will indicate where you need to send your return. If you have any questions regarding your order, please feel free to Contact Us